S Clifford
2025-06-28
"Since 2013 I had purchased my previous two new cars from Hawkins Kia Hayle, and the level of service has always been extremely good.
After my last purchase of a new Rio back in 2015, ten years later and the time had finally come to say goodbye to the Rio, and move up to a larger and more powerful car. I settled on a new Kia Cee'd, and after visiting this dealership, the level of service I received was just as good as with my previous two new car purchases from them.
This time around the sales exec who I dealt with from inception to completion and handover was a lady called 'Francisca Costa Pereira'. Francisca was brilliant! She organised everything I had requested, made a fantastic part-ex trade in for the old Rio, and arranged to have all the many optional extras that I had requested fitted to the new Cee'd, including the printing and fitting of a new private plate all well in time for the handover day.
Full marks to Francisca for providing me with a top-notch experience when buying a new car from Hawkins Kia Hayle.
Will continue to use this dealership for many years to come."
Response from Hawkins Kia Hayle 5 days ago
"Dear Mr Clifford, thank you for reviewing your experience with Francisca, along with your kind words about Hawkins and Kia. We are extremely proud of Francisca and we are always aiming to provide exceptional customer service and satisfaction and we hope you enjoy your Kia. We really appreciate the 5 Stars and trust you are enjoying your new car! We look forward to seeing you on your next service. Kind regards Andy Cook - Sales Manager"